Privacy Policy

Who we are

We value the privacy of users to our website https://louisebarr.co.uk (the “website”). Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using the website you are accepting the practices described in this policy.

We only collect and use the data that is necessary and we do not share any of this data. Any emails you are sent will be deemed by us as relevant. You can opt out of receiving email communication at any time and can also ask us to remove any data linked to you.

We are a small business and do not have a Data Protection Officer, but do feel free to contact us should you have any queries.

What personal data we collect

You do not have to provide any information to use the main areas of this website. However, to make a purchase, sign up to our newsletter, send a message, and follow and comment on our blog, you will be required to submit essential information. This may include your name, email address, billing address, delivery address, telephone number, and product selections.

How we use the information

Our purpose for collecting your personal information is to enable us to ship physical products and to ensure you can use and interact with our website services as you wish. More specifically we use your information in the following ways:

  1. For our online record keeping of purchase orders.
  2. To enable us to fulfil orders placed through the website.
  3. To enable us to arrange for shipping.
  4. To provide you with invoices and/or order confirmations.
  5. To communicate with you when appropriate to clarify an order or shipping address.
  6. To screen orders for potential risk or fraud
  7. To email newsletters and blog updates where you have subscribed to this service. Both these services are intended to promote and grow our business.

You privacy is of the upmost importance to us. We will never release your personal details to third parties for marketing purposes without first asking your permission.

We, and our website hosting company, may collect information about your internet connection and website use: for example, the URL from which you arrived at louisebarr.co.uk, your IP address, browser type, the web pages viewed during your visit, and the country where your computer is located. We may collect this information from registered and unregistered users to ensure we are offering an exceptional online service.

Any personal information we have on file is used to process your order, for statistical purposes and to administer our e-commerce process.

We may disclose your personal information if we are asked to do so by the police or any other regulatory or Government authority investigating suspected illegal activities.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third party links

Our website contains links to third party websites. This privacy policy only covers the information that we collect from you on this website (https://louisebarr.co.uk). Third party websites are covered by their own privacy policies, we are not responsible in any way for these policies or the data that may be collected by them. We advise you to review the privacy policies on all sites you visit.

Analytics

When you visit the website we use Google Analytics to collect certain data about your device. All this information is anonymous however you can opt out using your own browser settings.  This information is collated by Google and we are, for instance, able to use it to track how visitors to the site have found us and which pages they interact with. We use this to help us improve the site for all visitors. 

Similar analytic tools are employed on Twitter & Instagram. We use the anonymous data to create better social media content. You can opt out using your own browser settings. 

Who we share your data with

Mailchimp

We use Mailchimp to distribute our newsletters from the website. Your name and email address will be securely stored on the Mailchimp servers. 

With the assistance of the Mailchimp tool, we can analyse the performance of our newsletter campaigns. If you open an email that has been sent through the Mailchimp tool, a file that has been integrated into the email (a so-called web-beacon) connects to Mailchimp’s servers in the United States. As a result, it can be determined whether a newsletter message has been opened and which links the recipient possibly clicked on. Technical information is also recorded at that time (e.g. the time of access, the IP address, type of browser and operating system). This information cannot be allocated to the respective newsletter recipient. Their sole purpose is the performance of statistical analyses of newsletter campaigns. The results of such analyses can be used to tailor future newsletters to the interests of their recipients more effectively.

If you do not want to permit an analysis by Mailchimp, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter by contacting the data controller of this website.

The data is processed based on your consent. You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of Mailchimp. This shall not affect data we have been archiving for other purposes.

For more details, please consult the Data Privacy Policies of Mailchimp at: https://mailchimp.com/legal/terms/.

Online purchases

We use PayPal to power our online store. As part of the ordering process PayPal will collect the following data: your name, billing address, shipping address, payment information, and email address. All data associated with credit cards is collected via PayPal, we do not hold this information at all. PayPal is Level 1 PCI DSS (The Payment Card Industry Data Security Standard) compliant and very secure.  

Device tracking

When you visit the website we use Google Analytics to collect certain data about your device. All this information is anonymous, however you can opt out using your own browser settings.  This information is collated by Google and we are, for instance, able to use it to track how visitors to the site have found us and which pages they interact with. We use this to help us improve the site for all visitors. 

Social Media tracking

Similar analytic tools are employed on Twitter & Instagram. We use the anonymous data to create better social media content. You can opt out using your own browser settings. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.

What rights you have over your data

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Should you wish to exercise this right, please contact us.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

On making a purchase you will be securely transferred to the PayPal server to complete the purchase.

Our contact information

Additional information

How we protect your data

The security of your personal information is really important to us. We have procedures in place to protect your personal information from unauthorised access or disclosure, both during transmission and once we receive it. However, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission or unauthorised third party access without our permission.

Changes to the policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The new policy will apply to all current and past users of the website and will replace any prior policies that are inconsistent with it. The policy was last updated on 24 May 2021.